Incidents reported on status page for AllHost https://status.allhost.io/ https://d1lppblt9t2x15.cloudfront.net/logos/67f2f6ec5897725f773abfd0d34944a8.png https://status.allhost.io/ en https://status.allhost.io/ Mon, 10 Mar 2025 22:23:07 +0000 https://status.allhost.io/#91f5ead19915a71aa42fce57fb0780de08bb6f29d791d3d786bc1f951b557af7 AllHost Billing Panel recovered https://status.allhost.io/ Mon, 10 Mar 2025 22:16:43 +0000 https://status.allhost.io/#91f5ead19915a71aa42fce57fb0780de08bb6f29d791d3d786bc1f951b557af7 AllHost Billing Panel went down https://status.allhost.io/incident/390949 Sat, 29 Jun 2024 01:26:00 -0000 https://status.allhost.io/incident/390949#d03ae7cbc2d1e83c4838f1e13b80677612e32859a16e7849ba8d752059265562 We are investigating an issue with the shared hosting server (web0). - Accounts have been live-sync'd to a backup server and service is currently restored. https://status.allhost.io/incident/378879 Mon, 03 Jun 2024 18:48:00 -0000 https://status.allhost.io/incident/378879#33ce26ef3354d39098ea127b600811f4a00238a4a383a04dbf44c014ab53db78 The services should all now be restored, please contact support@allhost.io if you have any outstanding issues. https://status.allhost.io/incident/378879 Mon, 03 Jun 2024 18:48:00 -0000 https://status.allhost.io/incident/378879#33ce26ef3354d39098ea127b600811f4a00238a4a383a04dbf44c014ab53db78 The services should all now be restored, please contact support@allhost.io if you have any outstanding issues. https://status.allhost.io/incident/378879 Mon, 03 Jun 2024 18:39:00 -0000 https://status.allhost.io/incident/378879#eb7ba55cbbc32746e951c8c4fe54fcd13a3f5e5a9bdca6ddc31201e4264e4103 Unfortunately we have been alerted to a hardware fault on the server which requires emergency maintenance to prevent any unexpected downtime or unsafe shutdowns. These types of incidents are very rare however we must carry out emergency maintenance in approximately 15 minutes time (19:45 UK Time - Monday 03rd June 2024). We expect the impact to last approximately 10 minutes. We are opening a maintenance window of 30 minutes for contingency purposes in the event of any unexpected issue arising. https://status.allhost.io/incident/378879 Mon, 03 Jun 2024 18:39:00 -0000 https://status.allhost.io/incident/378879#eb7ba55cbbc32746e951c8c4fe54fcd13a3f5e5a9bdca6ddc31201e4264e4103 Unfortunately we have been alerted to a hardware fault on the server which requires emergency maintenance to prevent any unexpected downtime or unsafe shutdowns. These types of incidents are very rare however we must carry out emergency maintenance in approximately 15 minutes time (19:45 UK Time - Monday 03rd June 2024). We expect the impact to last approximately 10 minutes. We are opening a maintenance window of 30 minutes for contingency purposes in the event of any unexpected issue arising. https://status.allhost.io/incident/364898 Sat, 04 May 2024 23:30:00 -0000 https://status.allhost.io/incident/364898#4fd00887acd8c469b68ca176ecebd0f77a86adc940d011410462b65f3292f486 "Sumatra" LON0 HV is undergoing an emergency restart to resolve issues following an update. Service should be fully restored within the next 15 minutes. 00:46: Issues are being investigated, the emergency maintenance window is being extended until 01:30 UTC+1 at this time. 01:15: All virtual servers are powering back up now. Service is expected to be fully restored within the next 15 minutes. 01:30: All virtual servers are back up again now. Please contact our support team if you have any outstanding issues. https://status.allhost.io/incident/348634 Sun, 31 Mar 2024 12:39:00 -0000 https://status.allhost.io/incident/348634#63bfe0f6d94e88e3c53cf4ef7f1d58add1de3a796cae6ad3ec503eefefcdce94 Various servers are being restarted to apply critical security updates. If your service is unavailable for more than 2 minutes after 13:45 UK Time, please open a case with our support team. https://status.allhost.io/incident/348634 Sun, 31 Mar 2024 12:39:00 -0000 https://status.allhost.io/incident/348634#63bfe0f6d94e88e3c53cf4ef7f1d58add1de3a796cae6ad3ec503eefefcdce94 Various servers are being restarted to apply critical security updates. If your service is unavailable for more than 2 minutes after 13:45 UK Time, please open a case with our support team. https://status.allhost.io/incident/344085 Thu, 21 Mar 2024 13:49:00 +0000 https://status.allhost.io/incident/344085#3ce442610d92bd767ee666670f9119e3509a93b683d1ae6f111265b9d52c1d7c Maintenance completed https://status.allhost.io/incident/344085 Thu, 21 Mar 2024 12:49:00 -0000 https://status.allhost.io/incident/344085#b50fcfe51573d0d42082bd054781b81e7c6b2ec97fe6d9cecb5ba58b9601e839 We are currently undergoing billing control panel upgrade. Your services will not be affected by this change. Please contact support@allhost.io if you have any urgent queries. https://status.allhost.io/incident/325032 Sat, 24 Feb 2024 03:00:00 +0000 https://status.allhost.io/incident/325032#e93945f441bdd332fdaefd874af25e966210bf6b85f39100e91b1f130c33749f Maintenance completed https://status.allhost.io/incident/325032 Sat, 24 Feb 2024 02:00:00 -0000 https://status.allhost.io/incident/325032#c9cf05030a271d929f7be879ee1261f87e1afc2eec78ca939fbab71927db449d At 02:00 AM (UK TIME) on Saturday 24th February, we will be restarting the "web0" Shared & Reseller cPanel Server. The expected interruption to service is less than 2 minutes. We are opening a maintenance window of 1 hour for contingency purposes in the event of any unexpected issue arising. https://status.allhost.io/incident/330112 Wed, 21 Feb 2024 18:32:00 -0000 https://status.allhost.io/incident/330112#94a254595368746f6e7dff7acd7cc6b09e4c640b059e406ce5c8227c14c693b5 We are currently investigating an issue affecting partial incoming network connectivity to services from certain locations/ISPs. UPDATE: Issues appear to have subsided, we are monitoring the performance and awaiting information of the root cause from the network carrier. https://status.allhost.io/incident/330112 Wed, 21 Feb 2024 18:32:00 -0000 https://status.allhost.io/incident/330112#94a254595368746f6e7dff7acd7cc6b09e4c640b059e406ce5c8227c14c693b5 We are currently investigating an issue affecting partial incoming network connectivity to services from certain locations/ISPs. UPDATE: Issues appear to have subsided, we are monitoring the performance and awaiting information of the root cause from the network carrier. https://status.allhost.io/incident/330112 Wed, 21 Feb 2024 18:32:00 -0000 https://status.allhost.io/incident/330112#94a254595368746f6e7dff7acd7cc6b09e4c640b059e406ce5c8227c14c693b5 We are currently investigating an issue affecting partial incoming network connectivity to services from certain locations/ISPs. UPDATE: Issues appear to have subsided, we are monitoring the performance and awaiting information of the root cause from the network carrier. https://status.allhost.io/incident/330112 Wed, 21 Feb 2024 18:32:00 -0000 https://status.allhost.io/incident/330112#94a254595368746f6e7dff7acd7cc6b09e4c640b059e406ce5c8227c14c693b5 We are currently investigating an issue affecting partial incoming network connectivity to services from certain locations/ISPs. UPDATE: Issues appear to have subsided, we are monitoring the performance and awaiting information of the root cause from the network carrier. https://status.allhost.io/incident/330112 Wed, 21 Feb 2024 18:32:00 -0000 https://status.allhost.io/incident/330112#94a254595368746f6e7dff7acd7cc6b09e4c640b059e406ce5c8227c14c693b5 We are currently investigating an issue affecting partial incoming network connectivity to services from certain locations/ISPs. UPDATE: Issues appear to have subsided, we are monitoring the performance and awaiting information of the root cause from the network carrier. https://status.allhost.io/incident/315795 Sun, 21 Jan 2024 11:35:00 -0000 https://status.allhost.io/incident/315795#422403887f6e5ef7afadb1acff54e4035c9cb8f0cacf07868f54b1aecf039962 We are investigating service unavailability for services on LON-HV1. 11:39 - This appears to have been a datacentre network connectivity issue affecting the rack that this server is located in. Services should be restored now. https://status.allhost.io/incident/295397 Sun, 03 Dec 2023 14:00:00 +0000 https://status.allhost.io/incident/295397#75e1810e2a7e304b5e3340583496764804b93aa7b65dbe2b0d0c0beaddfe5153 Maintenance completed https://status.allhost.io/incident/295397 Sun, 03 Dec 2023 13:39:00 -0000 https://status.allhost.io/incident/295397#ec480d2184084ac115688f1222e62ffeacb9a46c8fead9b06657650bf91ef46f Our website and billing control panel are undergoing maintenance. Please contact support@allhost.io for any issues https://status.allhost.io/incident/293285 Tue, 28 Nov 2023 15:00:00 +0000 https://status.allhost.io/incident/293285#736eba2995683d4949ede6d140442fc47e2191d9270adf0af2aa2e869f332bdf Maintenance completed https://status.allhost.io/incident/293285 Tue, 28 Nov 2023 14:33:00 -0000 https://status.allhost.io/incident/293285#38dd0c7e92075b70075bea71eedcbc67bcc40b6093b6284f75dd9cf61095c2ee Our VPS Control Panel is undergoing maintenance, your services should not be affected at present, please contact our support at https://portal.allhost.io if you have any issues. https://status.allhost.io/incident/291882 Sat, 25 Nov 2023 02:00:00 -0000 https://status.allhost.io/incident/291882#ec81a956bbe582292a6bae2bbdbe92c255fc7c873eaa761d5a4d3dd160a1b14f Following from the alert sent to affected customers, the cov-cp9 cPanel Shared Hosting upgrade migration is now in progress. UPDATE: The Migration has been completed. If you have any issues please contact our support team. Customers previously on "cov-cp9" are now located on "web0" unless otherwise stated. https://status.allhost.io/incident/241829 Sat, 05 Aug 2023 17:00:00 -0000 https://status.allhost.io/incident/241829#a3486c066da1c1355f67a3ad537244a68b1f52e94c15cdfec1d3260ee19177c6 We identified an issue which was causing intermittent instability on this host. We apologize for any inconvenience caused and have put in measures to prevent the issue reoccurring. https://status.allhost.io/incident/230687 Mon, 10 Jul 2023 01:30:00 +0000 https://status.allhost.io/incident/230687#8101e449e25e4190d3ebb482a238af2009b73334abf69168cdc5fe6142708dd9 Maintenance completed https://status.allhost.io/incident/230687 Mon, 10 Jul 2023 00:00:00 -0000 https://status.allhost.io/incident/230687#fd321f6f393f149dd939f87695bcfea3ecc37c780619e918d66ea2309e68be13 An emergency update will be applied to this hypervisor which requires a server restart to apply. VPS services on this hypervisor will be restarted and will be unavailable for approximately 10 minutes during a reboot window at 00:00 - 00:30 AM UTC TIME on 10 July 2023. We are extending this maintenance window to 02:30 https://status.allhost.io/incident/218464 Sat, 10 Jun 2023 15:14:00 -0000 https://status.allhost.io/incident/218464#4bd068ab074f30e069e3861ed880dd4e60be97da0d0ae8f3eebe05144272e3f5 10/06/2023 16:15 - We are carrying out upgrades to our Billing Portal. For support, please contact support@allhost.io https://status.allhost.io/incident/131533 Tue, 01 Nov 2022 12:19:00 +0000 https://status.allhost.io/incident/131533#b641d0660bbf3718961f845a08639ac2cd8b7f051d1eb580acb50d0b63f5e371 Maintenance completed https://status.allhost.io/incident/131533 Tue, 01 Nov 2022 10:19:00 -0000 https://status.allhost.io/incident/131533#2735a5ea1d0ebda37db7d16ba0ec38369fcedee95ede8a98dd6f14e74f72cc7c Our billing and support portal is currently being upgraded. For any emergency issues please contact support@allhost.co.uk