Resolved

Emergency Security Updates

Various servers are being restarted to apply critical security updates. If your service is unavailable for more than 2 minutes after 13:45 UK Time, please open a case with our support team.

Maintenance

Billing Portal Upgrade

Maintenance

web0 - Server Restart

At 02:00 AM (UK TIME) on Saturday 24th February, we will be restarting the "web0" Shared & Reseller cPanel Server.

The expected interruption to service is less than 2 minutes.

We are opening a maintenance window of 1 hour for contingency purposes in the event of any unexpected issue arising.

Resolved

Partial Network Issue

We are currently investigating an issue affecting partial incoming network connectivity to services from certain locations/ISPs.

UPDATE: Issues appear to have subsided, we are monitoring the performance and awaiting information of the root cause from the network carrier.

Resolved

LON-HV1 Issue

We are investigating service unavailability for services on LON-HV1.

11:39 - This appears to have been a datacentre network connectivity issue affecting the rack that this server is located in. Services should be restored now.