Resolved

Emergency Server Restart - "Sumatra" LON0 HV

"Sumatra" LON0 HV is undergoing an emergency restart to resolve issues following an update. Service should be fully restored within the next 15 minutes.

00:46: Issues are being investigated, the emergency maintenance window is being extended until 01:30 UTC+1 at this time.

01:15: All virtual servers are powering back up now. Service is expected to be fully restored within the next 15 minutes.

01:30: All virtual servers are back up again now. Please contact our support team if you have any outstanding issues.

Resolved

Emergency Security Updates

Various servers are being restarted to apply critical security updates. If your service is unavailable for more than 2 minutes after 13:45 UK Time, please open a case with our support team.

Maintenance

Billing Portal Upgrade